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We strive to ensure that you are completely satisfied with your experience. If you need to request a refund or change your booking, please contact us as soon as possible. Refunds may be provided under certain conditions, depending on the type of tour and cancellation policy.
- Cancellations and Refunds:
- Full Refund: Cancellations made up to 7 days before the scheduled tour date will receive a full refund.
- Partial Refund: Cancellations made 3-6 days before the tour will receive a 50% refund.
- No Refund: Cancellations made less than 3 days before the tour date or no-shows will not be eligible for a refund.
- Changes to Your Booking:
- You can modify your booking up to 7 days before the tour. Any changes are subject to availability and may incur an additional charge depending on the new booking details.
- No Refunds:
- No refunds will be issued for cancellations made on the day of the tour or if the traveler fails to show up.
For any inquiries or specific requests, please reach out to our customer service team. We will do our best to accommodate your needs.quests, please reach out to our customer service team.